Les mer om "What is the difference between dog sledding ride and the self drive dog sledding tour?" What is the difference between dog sledding ride and the self drive dog sledding tour?
Husky Sled Ride – the sled is driven by one of our professional dog mushers. There are 2-3 people in each sled. You will sit inside the sled with 1 or 2 other people. If you have small children in your family/group, they will also sit in the same sled. This activity is perfect for enjoying the scenery, taking pictures and watching the dogs enjoy a day at work. If you are traveling alone, be aware that you may sit in the sled with another guest, which is a great opportunity to make a new friend.
Self-Drive Dogsledding – a professional dog musher will give you a quick lesson on how to drive your own team of dogs. After this, you will control your own team who will happily follow one of our guides making the trail up front. There will be two persons per sled, in the middle of the track you will switch control of the sled. This tour is physical and involves coordination to control the sled, however, no previous experience is needed.
Both activities include approx. 45-60 minutes of dog sledding, but they go on sepparate routes.
Les mer om "How to book a dog sledding trip if one of our group/family members wants to drive and others want to ride?" How to book a dog sledding trip if one of our group/family members wants to drive and others want to ride?
If you book both ride and drive within your family/group – you will be split in two groups for the activity and will go sledding on separate routes. However you will meet after the tour to enjoy the meal together.
If you are two, however, only one wants to drive the sled, you can still book the dog sledding drive. Then one of you will drive the sled, and the other will sit inside the sled the whole trip.
We suggest you all book dogsled ride if you all want to be within the same group during the whole experience. For safety reasons, kids must be accompanied by their parents at all times.
Les mer om "What should I bring with me on the regular dog sledding tour?" What should I bring with me on the regular dog sledding tour?
We provide overalls (from children to XXXL size) and boots (from children to 45 EU), however you should bring your own gloves, hat, warm socks, goggles, and do not forget the camera.
Les mer om "Where is the pick up location? Can I come on my own transport?" Where is the pick up location? Can I come on my own transport?
For activities provided by Tromsø Villmarkssenter we will pick you up outside of Radisson Blu hotel in Tromsø. The address for the pick up is: Sjøgata 7, 9259, Tromsø. Except for the Husky Visit at 14:30, which has the pick from Booking Point located at Roald Amundsens Plass 1A. Please be at the pick up at least 15 minutes before departure.
If you are traveling in your own car, our address is: Straumsvegen 601, Kvaløysletta. Please park the car in the guest parking right side on the road up to Villmarkssenter.
If you are traveling in your own car for Sea Kayaking or the Midnight Sun Sea Kayaking activities please meet us at Tromsø Ungdomssenter Håkøyvegen 339, 9100 Kvaløysletta. You will see us by one of the boathouses close to the sea behind the main building.
Please make sure that Tromsø Villmarkssenter knows that you are coming on your own transport.
Please be aware that transport costs are still included in the price if you choose to use your own transport. Therefore we also recommend using our transport because parking possibilities at the center are limited.
For activities provided by our partners please refer to the pick up information on your booking confirmation.
Les mer om "Can I bring small children for the dog sledding trip?" Can I bring small children for the dog sledding trip?
The Self-Drive Husky sled and Expedition tours have an age limit of 16 years. Our other tours do not have any age restrictions and we welcome children and families. If you are traveling with a newborn infant, please be aware that dogsledding carries an inherent small risk. Even with professional guides accidents can happen but are very rare. We will provide a warm sleeping bag and reindeer skins in the sled, however, we do not provide overalls and boots for small children.
On tours that are not with Tromsø Villmarkssenter, separate age limitations may apply.
Les mer om "Can I go dog sledding during my pregnancy?" Can I go dog sledding during my pregnancy?
In general, there is no risk to go on the Husky Sled Ride being pregnant. During certain times of the winter the trail can be bumpy – please make sure you inform your musher that you are pregnant. Be aware that you do it on your own risk. If you prefer to stay at the center, please contact us, and we will book you for the visit activity.
For safety reasons, we don’t allow women to join the Self-Drive program being pregnant as statistically first time drivers are more prone to errors than experienced mushers.
Les mer om "I lost my camera/phone/hat/gloves at Villmarkssenter, how can I find it?" I lost my camera/phone/hat/gloves at Villmarkssenter, how can I find it?
Please e-mail or call us as quickly as possible. We will make the necessary arrangements to get the lost items to you.
Les mer om "What happens if there is no snow?" What happens if there is no snow?
Tromsø Villmarkssenter AS and our partners reserve the right to cancel the activity at any point for safety reasons. We however will offer to you an alternative activity/rescheduling or a full refund.
Les mer om "When is the polar nights and polar days?" When is the polar nights and polar days?
The midnight sun is from 21.05 to 21.07 in Tromsø.
Polar nights from 21.11 to 21.01 in Tromsø.
Les mer om "What if I participated in the Northern light tours but I did not see them?" What if I participated in the Northern light tours but I did not see them?
Tromsø is a very special place in the world that has a very high northern lights activity, therefore the chances of seeing the northern lights from our camp which is located in the wilderness, is very high. However, the mother nature plays a big part in your evening, and if possible, that you don’t see the northern lights appear. But, don’t worry, the great thing about booking the northern light tours with us, is that our guides will make sure you have a great experience visiting our 200 Alaskan huskies and enjoying the evening by the campfire.
Les mer om "What are the sleeping conditions in Aurora Camp?" What are the sleeping conditions in Aurora Camp?
You will spend the night just as the Sami people have done for generations – around an open fire in our Lavvo-Tent, furnished with soft reindeer skins and high-quality camping gear. The lavvo’s accomodate 8-12 people so you will likely share the sleeping space with other guests.
We also have one private lavvo availabe on request, that can accomodate up to 4 people. Please contact email@example.com if you want to book it. Note that it will cost 2000 NOK extra.
Les mer om "What if I want to cancel the booking?" What if I want to cancel the booking?
Nearly all our tours require 48 hours notice before the excursion departure time in order to cancel and receive a full refund. Any cancellation within 48 hours of departure time or failure to attend is non-refundable. Only our 5-day expeditions must be cancelled the latest 30 days prior to departure to be eligible for a full refund.
This cancellation policy does not apply for group bookings (7+ guests). For more information on our terms and conditions for group bookings, please inquire with us directly.
Any cancellation later than this, no matter if due to sickness, injury, or canceled flights, will not be refunded, but should be covered by your travel insurance. Tromsø Villmarkssenter will provide any documentation necessary for your insurance claim.
Les mer om "Is there a minimum group size?" Is there a minimum group size?
Nearly all our programs require a minimum of two participants to run. The only exception is the 5-Day expedition; it requires at least 4 participants. If you are traveling alone and wonder if there already other bookings for your preferred tour date, we are happy to check for you!
Les mer om "Where can I get outdoor clothes and equipment?" Where can I get outdoor clothes and equipment?
Warm overalls and boots are included on our winter tours and rubber boots on our summer/autumn tours. For the rest of your stay, you might want to get some warm clothes.